5 Apr 2023 by Management Team
Dear Timothy, thank you for sharing your score for your stay. Looking forward to seeing you again at Solitaire Bangkok Hotel.Best regards
5 Apr 2023 by Management Team
Dear Nigel, thank you for your time posting the score. If its convenience, we would like to know what we can improve to receive all 5 stars. Please do not hesitate to contact us. Thank you for staying with us, and we look forward to the next opportunity to serve you.Best regards
2 May 2024 by Solitaire Management Team
Dear Bruno, thank you for your feedback. We're thrilled to hear that you had a very good experience at Hotel Solitaire.We hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,Solitaire Management Team
22 Apr 2024 by Solitaire Management Team
Dear Hanno, thank you for taking the time to share your feedback with us. We're deeply disappointed to hear that your experience did not meet your expectations.We apologize for any inconvenience caused by the condition of our hotel and the lack of maintenance. Providing a comfortable and pleasant environment for our guests is of utmost importance to us, and we regret falling short of your expectations in this regard. Your comments regarding the discrepancies between the pictures and reality, as well as the breakfast offerings, are concerning, and we will address these issues promptly to ensure that improvements are made.Your feedback is invaluable to us as we strive to continually improve our guest experience. We sincerely apologize for any disappointment caused and hope that you will consider giving us another chance to provide you with a much-improved experience in the future.Warm regards,Solitaire Management Team
6 Dec 2023 by Solitaire Management Team
Dear Christian, thank you for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your stay at Solitaire Bangkok and found the location convenient with bars and restaurants within walking distance. We hope to have the pleasure of welcoming you back for another great experience.Best regards,Solitaire Management Team
19 Sep 2022 by Management Team
Dear khun Silvio, thank you for choosing the Solitaire Bangkok Hotel for your stay. We're glad you had a good time and liked your stay. Your comment is highly valuable to us since it allows us to improve our service. Thank you again for your feedback, and we hope to see you again on your future visit.Best regards
20 Jun 2022 by Management Team
Dear Khun Bruno, thank you very much for giving your valuable time writing this comment about an experience during your stay. We are looking forward to seeing you again for another experience at Solitaire Bangkok Hotel. Best regards