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Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£141* Per night/room 2 Jun - 3 Jun

Exclusive Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Condo

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Palais Hörtenberg's great location gets high marks from our customers. During your stay, you're just a quick walk from Ortler Ski Arena. Enjoy features like free WiFi in public areas, plus a full-service spa and laundry facilities. This aparthotel has 34 apartments. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and a pillowtop bed are available in each apartment.

  • Each apartment offers a pillowtop bed, a plasma TV and a full-sized fridge
  • Free WiFi
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities, a lift and a vending machine
  • Steps from Museo Archeologico dell'Alto Adige and 6 minutes on foot from Piazza Walther
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Property Features

Palais Hörtenberg offers its guests a full-service spa. WiFi is free in public spaces. Spa services, a vending machine, and laundry facilities are also featured at Palais Hörtenberg. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Bolzano aparthotel.

  • 34 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Bolzano/Bozen Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Palais Hörtenberg offers 34 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Plasma television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Private Spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:30 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 25 (exact amount varies) at checkout.

The front desk at this property is open daily from 9:00 AM - 5:30 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 25 (exact amount varies) at checkout.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 24 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 10
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 9:00 AM
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at 5:30 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: EUR 1.70 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: EUR 25 per day
  • Spa fee: EUR 55
  • Towels fee: EUR 6 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hörtenberg Homes
  • Palais Hörtenberg Bolzano
  • Palais Hörtenberg Aparthotel
  • Palais Hörtenberg Aparthotel Bolzano

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.