4 Mar 2024 by Leonardo Bristol City GM
Hi StaceyThank you for your 5/5 review following your stay with us in Bristol.I am delighted that you enjoyed your stay and we hope to welcome you back again very soon.Thanks and kind regardsSteven DevineGeneral Manager
29 Mar 2023 by Leonardo Bristol City GM
Dear ChiakiThank you for the wonderful 5/5 review!I am so pleased to learn that you enjoyed the clean and spacious room and the gym. Thank you for your kind comments about the friendliness of the team.We look forward to welcoming you again soon.Kind regardsSteven DevineGeneral Manager
15 Apr 2022 by Adam
Thank you for choosing to stay at Leonardo Bristol City and for taking the time to review your stay. It is a pleasure to see such high scores. I look forward to welcoming you back to Leonardo Bristol City in the near future. Kind regards, Adam McCormick Front Office Manager
26 Feb 2022 by Adam
Thank you for choosing to stay at Leonardo Bristol Glassfields and for taking the time to review your stay. It is a pleasure to see such high scores. I look forward to welcoming you back to Leonardo Bristol Glassfields in the near future. Kind regards, Adam McCormick Front Office Manager
31 Jan 2022 by Adam
Thank you for choosing to stay at Leonardo Bristol Glassfields and for taking the time to review your stay. It is a pleasure to see such high scores. I look forward to welcoming you back to Leonardo Bristol Glassfields in the near future. Kind regards, Adam McCormick Front Office Manager
20 Oct 2021 by Adam
Thank you for choosing to stay at Leonardo Bristol Glassfields and for taking the time to review your stay. I will ensure your feedback about the toiletries are passed to the senior management team. I look forward to welcoming you back to Leonardo Bristol Glassfields in the near future. Kind regards, Adam Front Office Manager
5 Sep 2021 by Adam
Thank you for choosing to stay with us on your recent visit to Bristol. I am pleased that we were able to offer you all the facilities to make your stay a comfortable one. We hope that we have the pleasure to welcome you back to Leonardo Bristol Glassfields soon. Best Wishes, Adam McCormick Front Office Manager
3 Jun 2021 by DGM, Leonardo Bristol Glassfields
Dear guest, Thank you for taking the time to review your stay. I am glad you found the hotel to be clean but was disappointed to read of that there were shortfalls in the experience of check in. I do hope all queries were resolved for you. If you need further assistance or support then please do contact me directly and I would be happy to help. Hope that we have the opportunity to welcome you back to our hotel in the future. Kind regards, Billy
14 Feb 2024 by Leonardo Bristol City GM
Thank you for the 5/5 rating!We hope to welcome you again soon.