10 Aug 2021 by Generator London
Hello, We are disappointed by your experience, unfortunately you made your review anonymously so we are unable to investigate and check the room you stayed in and staff working. Every guest has clean bedding on their bed upon arrival and are welcome to exchange this at anytime from our reception. Our reception is available 24hours, we invite guests to discuss any issues with us so they can be addressed straight away.
11 Mar 2018 by jess
Dear Ivana, thank you for taking the time to give us a feedback. We are really sorry to know you didn't enjoy your stay at all. Unfortunately this is an old building so sometimes spaces are limited. About breakfast, you need to consider that you pay ÂŁ8.00 for a huge buffet, where you can literally eat as much as you want. Outside you would pay the same amount only for one plate. Regards, Reception team
28 Sep 2022 by Aqib
Hi Dimic, thank you for your review. We apologise for the fact your stay fell short of your expectations and that a reason for this was that your room did not match the photos on line. However these photos are of select rooms and the rooms are subject to vary. We will bear this in mind going forward and take actions to avoid such misunderstandings in future. Thank you
6 Nov 2019 by Front desk
Hello, That's a pretty sweet 4 out of 5! We will take it! Generator London
12 Oct 2019 by ca
Hello there, Thank you for taking the time to leave us a review. đ Kind regards, Generator Team
11 Oct 2019 by Generator London
Hi There Thank you for taking the time to review your stay, we are so happy to hear that you enjoyed your time here, we cant wait to have you back
8 Oct 2019 by ca
Hello there, That's a pretty sweet 4 out of 5! We will take it! We hope to see you soon! Kind regards, Generator Team
