"Very good hotel with excellent Red Level staff One of the best hotels in Marbella. " More
2 Nov 2018 by Hotel Management
Dear Mr. Jason, Please let me express our most sincere appreciation and gratitude on behalf of the entire team of Gran Meliá Don Pepe for taking your time and sharing your experience at the hotel with us and the rest of Expedia's community. We are very pleased to know that you have found our hotel following your words “very good with excellent Red Level staff, one of the best hotels in Marbella.” We are happy to receive your generous comment. We will do our best to continue delivering the best possible service and experience, to work on exceeding our guest´s expectations. It is our mission. We are all sincerely looking forward to welcoming you back soon to your home in Marbella: Gran Meliá Don Pepe! Greetings from the heart, Abel López (Guest Experience Manager)
1 Oct 2023 by Greetings from Hotel Don Pepe, Gran Meliá
Dear Mr. Roland,It is a real pleasure to thank you on behalf of the entire team of Hotel Don Pepe, Gran Meliá for taking your time as for sharing your last experience with us and Expedia's followers.We are thrilled you loved our location in the sea front promenade. Moreover, we would like to inform you that your feedback have been seriously taken in consideration. We all hope to welcome you back to Hotel Don Pepe.Best regards,Guest Experience Team
9 Oct 2019 by Abel López (Guest Experience Manager)
Dear Valued Guest, On behalf of the entire team of Hotel Don Pepe, it is a pleasure to thank you for taking your time and sharing your last stay with us and the rest of Expedia’s followers! We are glad to know you enjoyed your overall experience with us, specially your mention to our atmosphere, Spa and Fitness Center! We look forward to welcoming you back to your home in Marbella: Hotel Don Pepe! Greetings from the heart,
9 May 2019 by Hotel Management
Dear Mr./Mrs., We wholeheartedly value our guests that have such a loyalty towards us throughout all the years. We appreciate upmost your choice for us and therefore, we would be extremely upset to not have you back. We definitely give importance for our guests to have a wonderful and pleasant stay and we are welcoming to all of our guests who feel with us like at home away from home. Caring for each of our guests and each stay to be filled with precious moments and memories for a lifetime matters. We are happy to be here for you. Please let me express our most sincere gratefulness and appreciation on behalf of the entire team of Gran Meliá Don Pepe for taking your time and sharing your experience at the hotel with us and the rest of Expedia's community. We are very pleased to know that you have loved coming back to us and we will be sincerely delighted to continue having you as our guests. Therefore, thank you for sharing your impression with us. Thank you for the acknowledgment. We are all sincerely looking forward to welcoming you back soon to your home in Marbella: Gran Meliá Don Pepe! Greetings from the heart, Abel López (Guest Experience Manager)
2 Apr 2019 by Hotel Management
Dear Sir / Madame, Please let me express our most sincere gratefulness on behalf of the entire team of Gran Meliá Don Pepe for taking your time and sharing your experience at the hotel with us and the rest of Expedia's community. We are all very glad and proud of such a unique and lovely feedback! Thank you for your kind words of recognition of our hotel and our team with the words "Beautiful place, nice personal and care." Such an impression and feedback is fundamentally important to us and I will be happy to transmit this to our team. Caring of our guests is our priority and to exceed our guest´s expectations is our mission and goal. Furthermore, thank you for appreciating the "good location" and for the high given score! We are all sincerely looking forward to welcoming you back soon to your home in Marbella: Gran Meliá Don Pepe! Greetings from the heart, Abel López (Guest Experience Manager)
19 Sep 2018 by Hotel Management
Dear Mr./Mrs. Urs, Please let me express our sincere appreciation and gratitude on behalf of the entire team of Gran Meliá Don Pepe for taking your time and sharing your experience at the hotel with us and the rest of Expedia's community. We are truly delighted to know that we have met your expectations, our aim and goal is to make our guest´s stay memorable with the upmost comfort. We are delighted to know that you have found our hotel “wonderful and exclusive” together with the location and our pool facilities. We are truly sorry to know about the disappointment matter from the sea. Thank you once more for the acknowledgment of our service and cuisine at the hotel for which we do strive for with our passion for hospitality to provide the best experience. It is our mission. Certainly, we are all sincerely looking forward and hoping to welcoming you back soon to your home in Marbella: Gran Meliá Don Pepe! Greetings from the heart, Abel López (Guest Experience Manager)
