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3.4 out of 5
See all 7 ebookers Reviews

"Everything you need for a nights stay, even though there’s a travelodge across the road. " More

By a verified traveller on Sat 14 Dec 2019

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Standard Room (penta)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£60* Per night/room 2 Jun - 3 Jun

Room (Penta Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penta Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

pentahotel Reading ratings based on 7 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for pentahotel Reading

Everyone (4) Couples (2)
5 out of 5
Everything you need for a nights stay, even though there’s a travelodge across the road.

Posted by on 14 Dec 2019

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5 out of 5

Posted by on 20 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by The Penta Team

Hi, Thank you for your feedback and rating. We're pleased to see that you enjoyed your stay. We hope to welcome you back again soon. Best Wishes,

4 out of 5
Friendly staff, nice, clean rooms but in need of some modernisation to rooms ie the floral patterns on the walls are slightly dated. Can not fault the shower though. The lifts are mighty slow. At first the hotel looks like a council building but inside it has a great young feel. Its edgy, funky and smells nice as soon as you enter. We will definitely be back again if visiting Ryyeading.

Posted by on 20 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by The Penta Team

Hi, It's great to hear that you were pleased with your stay and that you like most of our decor. Apologies regarding the lift. Please note that our maintenance team has been informed of the issue. Thank you for your feedback and rating and we look forward to welcoming you back again soon. Best Wishes,

2 out of 5

Posted by on 8 Jan 2019

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Comment from Hotel Management

13 Jan 2019 by The Penta Team

Hi Philip, We're sorry to see that you were not too pleased with your stay. Please note that we have a 24 hours reception should you wish to discuss any concerns during your stay. Thank you for your feedback and rating. We hope that you will give us another chance soon so that you can experience our full working service. Best Wishes,

3 out of 5
Didn't receive any information about breakfast upon check in and there was no further information about breakfast in the hotel room - maybe there was no breakfast available!? When we asked for some fresh milk to have a with a cup of tea we were told we could only have UHT milk and that if we wanted fresh milk there would be an extra charge! I think some customer service training wouldn't go amiss in this establishment

Posted by on 28 Nov 2018

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Comment from Hotel Management

13 Dec 2018 by Al - Operations Supervisor

Dear Guest, Thank you very much for your feedback. This is not something that will go unnoticed and the issues you experienced will be raised with the team and provide further training where necessary, as you should be adequately briefed about the hotel, its facilities and its schedules without mistake. We would love to welcome you back into the hotel very soon. We will make sure we change your mind on your next stay with us... :) Best regards.

1 out of 5
Good Location, Poor standards, Rooms where old and in a bad condition

Posted by , from Reading on 22 Oct 2018

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Comment from Hotel Management

28 Nov 2018 by Al - Operations Supervisor

Dear James, Thank you very much for taking the time to leave us your feedback. Seeing how disappointing your stay with us was for you, we would love it if you would provide us with further detail so we can tackle the issues you encountered. Kindly get in touch with us should there be anything we could do for you. Best regards.

4 out of 5
Très calme

Posted by on 5 Mar 2023

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Comment from Hotel Management

26 Mar 2023 by Management

Dear valued guest, Thank you for taking the time to review your stay in Reading with us and I'm delighted to hear you enjoyed the stay.Our team aim to ensure every one of our guests receive the very best experience each and every time they stay with us. We very much hope to welcome you back again soon! Sincerely, Pentahotel Reading Management

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.