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3.5 out of 5
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See all 13 ebookers Reviews

"Abby and the rest of the staff at The Lookout could not have been better - friendly, happy and made you feel special. Thank you! " More

By a verified traveller on Tue 21 Mar 2023

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£88* Per night/room 19 Jun - 20 Jun

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Lookout Rye ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Lookout Rye

Everyone (8) Couples (5)
5 out of 5
Abby and the rest of the staff at The Lookout could not have been better - friendly, happy and made you feel special. Thank you!

Posted by on 21 Mar 2023

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5 out of 5
Lovely short stay. Great Breakfast

Posted by , from Polegate on 22 Jan 2023

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3 out of 5
Fantastic staff - really friendly, engaging and professional and not at all stuffy. Brilliant location in central Rye and only a 5 minute walk from the train station. Renovation of rooms not quite complete but getting there - our bathroom, although clean, was in need of an overhaul - very powerful shower, though! We had a ‘cosy double’ and found the central heating overwhelming at night but I guess it was -2*C outside! Good breakfast choices, freshly cooked to order.

Posted by on 24 Dec 2021

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4 out of 5

Posted by on 20 Oct 2019

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Comment from Hotel Management

23 Oct 2019 by Anneliis

Thank you!

3 out of 5
The bedroom was very small,and the shower was the smallest we have ever used

Posted by on 21 Aug 2019

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Comment from Hotel Management

22 Aug 2019 by Team Lodge

Thank you for your feedback. yes indeed our cosy double rooms are small, hence why the name. Next time, we recommend to book a classic double or deluxe to have more space.

4 out of 5

Posted by on 21 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Rye Lodge

Thank you!

2 out of 5
Room was not as photos. Property was dated and not brilliantly cleaned. Pool was a lot smaller than expected.

Posted by on 24 Feb 2019

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Comment from Hotel Management

1 May 2019 by Anneliis (Manager)

Dear Mr and Ms, I am sad to hear that you was disappointed with your room and stay. Maybe the picture you browsed online wasn't meant for the room type you booked? Our pool is not for swimming, its a leisure one and does mention its just a small one, I am sorry your stay was not as expected, although I do hope to welcome you back again!

5 out of 5
Superb friendly staff there is nothing to complain about at this hotel. Really enjoyed it

Posted by , from Oxfordshire on 28 Oct 2018

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Comment from Hotel Management

1 Nov 2018 by Rye Lodge

We are really pleased you enjoyed your stay. We hope to welcome you back again soon.

2 out of 5

A touch of the Fawlty Towers

Pros: Old-school charm. Location The lady on reception with the sense of humour (it was needed)
Cons: Tell the reception staff to stop blaming the computer for, what are in fact, human errors. A good plumber A car park attendant
Location: A beautiful, historically significant town with: Good restaurants (book in advance!) Great walking Good pottering
There's a charm to Rye Hotel which visitors from abroad would love as it harks back to a vintage era. Sadly, after a night its charms were lost on us. Our room was stiflingly hot due to a broken radiator that couldn't be switched off. The alternative, in order to get a night's sleep, was to open the window onto a fairly busy road, but that was a better option that being gradually poached. The lady on reception tried her best to move us to another room the following morning, without success. We were shown to a room that the computer said had been vacated, only to walk in on a couple still in bed. We quietly chuckled and went down to breakfast only to find there was no table in the dining room and we'd have to wait half an hour. Rather than hang around we said we'd be happy to sit in reception and be served there. We ate perched over a round table the size of a large dinner plate. After a lovely day out walking we were looking forward to dinner at the hotel, having reserved a table when we first arrived the previous evening. After freshening up we went down to the restaurant only to be told that they had no record of our booking. The lady on reception who had made the reservation was on duty that evening so we asked what was going on. She looked at us blankly and said she didn't remember us or taking the booking! Far from amused, we went into town on a busy saturday to find a restaurant. It took about 40 minutes as most places were full. Disappointing and not funny.

Posted by , from London on 20 Nov 2017

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3 out of 5
we came back to our room at 5.30pm to find the door ajar. I was not pleased. I spoke to reception and they apologised but didn't take it any further. The staff were actually pleasant apart from that. The rooms are really dated. The web pages certainly are improvement to what I experienced. The swimming pool for example was crowded with just 2 people.

Posted by on 21 May 2017

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.