Skip to main content
Beginning of main content

Enter dates to see availability

Premium Apartment, 1 Bedroom, Private Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Apartment, Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment, Private Pool, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Penthouse, 2 Bedrooms, Private Pool

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Penthouse, Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Cacao Tulum -Luxury Condos-, you'll be within walking distance of Hospital de Tulum. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable condo has 30 condos. Each condo offers free WiFi and a kitchen.

  • Each condo offers a kitchen, a dining area and a Smart TV
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • 10 minutes by car from Tulum Beach and 10 minutes from Tulum Mayan Ruins
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)

About the Cacao Tulum -Luxury Condos-

Location Region 15, La Veleta, Tulum, QROO 77780

Property Features

Cacao Tulum -Luxury Condos- offers its guests an outdoor pool and a 24-hour fitness centre. You can enjoy a drink at the pool bar. You'll find a 24-hour business centre on site. WiFi is free in public spaces. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Cacao Tulum -Luxury Condos-. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Tulum condo.

  • 30 guestrooms or units
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Cacao Tulum -Luxury Condos- offers 30 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star condo has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Smart televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

  • In-room kitchen
  • Dining room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Wardrobe or cupboard

Nearby Activities

Recreational amenities at the condo include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Deep tissue massage
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 16

Special check-in instructions:

There is no front desk at this property. Guests will receive an email 7 days before arrival with check-in instructions. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

This property does not have a front desk. Guests will receive an email 7 days before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • No front desk
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Virtual front desk
  • Private entrance
  • Social distancing measures are in place
  • Guest will receive an email before arrival 7 days
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 1.5 per accommodation, per night.
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 7)
  • Pet deposit: USD 100 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cacao Tulum Condos Tulum
  • Cacao Tulum Luxury Condos
  • Cacao Tulum -Luxury Condos- Condo
  • Cacao Tulum -Luxury Condos- Tulum
  • Cacao Tulum -Luxury Condos- Condo Tulum

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
url importing http://www.ebookers.com/Tulum-Hotels-Cacao-Tulum--Luxury-Condos-.h53803244-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tulum-Hotels-Cacao-Tulum--Luxury-Condos-.h53803244-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Tulum-Hotels-Cacao-Tulum--Luxury-Condos-.h53803244-p2.Hotel-Reviews?rm1=a2&