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Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max
£200* Per night/room 2 Jun - 3 Jun

Villa, Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Wakax Hacienda - Cenote & Boutique Hotel, you're just a quick walk from LabnaHa Ecopark Adventures. You'll find features such as free valet parking, plus 3 outdoor pools and 2 bars.

  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body treatments or massages at Hacienda Wakax
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles and hiking/biking trails
  • 8 minutes by car from Xel-Há Park and 10 minutes from Tulum Mayan Ruins

About the Wakax Hacienda - Cenote & Boutique Hotel

Location 239 Carr. Tulum - Cancún Ejidal, Tulum, QROO 77780

Property Features

A private beach is featured. Wakax Hacienda - Cenote & Boutique Hotel offers its guests 3 outdoor swimming pools and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site. Spa services, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Wakax Hacienda - Cenote & Boutique Hotel. Free self parking and valet parking are available. This 4-star Tulum hotel is smoke free.

  • 50 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Wakax Hacienda - Cenote & Boutique Hotel offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Select Comfort beds
  • Minibar
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:30 AM.

Wakax Hacienda - Cenote & Boutique Hotel has a restaurant on site.

El Cocal – On-site restaurant. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Ecotours on site
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Cave exploring/spelunking on site

Spa Services

Hacienda Wakax has couples treatment room(s). Services include massages and body treatments. The spa is open daily.

  • Body treatments
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM

Special check-in instructions:

If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 10 per cent of room rate

The resort fee includes:

  • Beach towels
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WAKAX HACIENDA
  • Wakax Hacienda Cenote &
  • Wakax Hacienda - Cenote & Boutique Hotel Hotel
  • Wakax Hacienda - Cenote & Boutique Hotel Tulum
  • Wakax Hacienda - Cenote & Boutique Hotel Hotel Tulum

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.