"Excellent location. We were upgraded and had a lovely room with a terrace. Staff were very helpful. Taxis tank at side of hotel. " More
29 Oct 2021 by Reception Team
Thank you so much for your comment and rating Linda ! We really appreciate it !
29 Oct 2021 by Reception Team
Thank you very much for your comment Jay!!
28 May 2019 by HGT Qualitu and guest relations
Thank you very much for choosing us for this special occassion as your wedding anniversary. We are glad to know you enjoyed your stay with us. Thank you for your comments that will take into accoun. We already noticed the leak in the ceiling and our maintenance department was in the way of solving this matter. We sincerely hope to have the opportunituy to welcome you back again! Helena Gracia Quality and guest relations
16 Apr 2019 by HGT Quality and guest service
Many thanks for your great rating and nice words regarding our staff . Our central location in Barcelona is also one of our keys for our customers to enjoy their stay with. We hope to welcome you back again very soon
13 May 2024 by Helena Gracia Quality and guest relations
Gracias por recomendarnos a futuros huéspedes. Estamos muy contentos de que haya disfrutado de su estancia y esperamos volver a verle pronto.
3 Apr 2024 by Helena Gracia Quality and guest relations
Many thanks for your nice ratingHope to see you back again!
8 Feb 2024 by Helena Gracia Quality and guest relations
We very much appreciate your comments regarding your stay at Gran Hotel Havana.It is always a pleasure to receive poisitive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to al lof our staff as we strive to continously improve the quality of our Service.We hope to have the opportunity to welcome you back again and your experience be as great as previous one
6 Sep 2023 by Helena Gracia Quality and Guest relations
Nous vous remercions d’avoir le temps pour nous donner votre opinion. Nous sommes vraiment désolés d’apprendre que votre séjour n’a pas ététotallement à la hauteur de vos attentesNous travaillons pour la satisfaction de nos clients et vous remercions de nous avoir fait parvenir vos commentaires , car ceux çi nous aide à àmeliorer continuellement. Nous esperons avoir le plaisir de vous revoir de nouveau dans un futur.Helena GraciaQuality and guest relations
18 Aug 2023 by Helena Gracia Quality and Guest relations
Nous vous remercions d’avoir le temps pour nous donner votre opinion. et l’équipe de l’hotel est très heureuse de vos commentaires.. Nous sommes heureux de voir que toutes les installations comme le service ont rempli vos attentes et nous esperons avoir le plaisir de vous revoir de nouveau dans un futur