The property will be renovating from 12 June 2024 to 12 October 2024 (completion date subject to change). The following areas are affected:
Guests will have access to the following alternative facilities during the renovation:
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
A winery is on site. Clouds Estate offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Clouds Estate. An airport shuttle during limited hours is available for a fee. Smoking is allowed in designated areas at this 5-star Stellenbosch hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Clouds Estate offers 13 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Clouds restaurant – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.
2 outdoor swimming pools are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include facials, body treatments and manicures and pedicures. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. Front desk staff will greet guests on arrival.
Clouds Estate offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 9 PM.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.