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4.3 out of 5
Excellent!
See all 6 ebookers Reviews

"Excellent location, great parking, slow check in and out " More

By a verified traveller on Mon 10 Jul 2023

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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£73* Per night/room 2 Jun - 3 Jun

Premium Room, 1 King Bed, View (Super King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed (Super King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Chester, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Crowne Plaza Chester, an IHG Hotel

Everyone (4) Family (2)
4 out of 5
Excellent location, great parking, slow check in and out

Posted by on 10 Jul 2023

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Comment from Hotel Management

13 Jul 2023 by Reception

Thank you for taking the time to share your experience with us, your feedback is important to us as this determines areas that we can focus on to improve our guests overall experience! Please do not hesitate to reach out if you need any further assistance from our team. We hope to have the pleasure of welcoming you back in the near future. Kind regards, Crowne Plaza Chester Team.

5 out of 5
Lovely hotel right in the center of Chester. Brilliant choice of selection at the buffet breakfast

Posted by on 15 Mar 2020

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Comment from Hotel Management

21 Apr 2020 by HotelStaff

Dear Anonymous, Thank you for taking the time to leave us your feedback. All feedback we receive is important so we can make sure that we are doing everything we can to make every guest stay the best it can be. Thank you for your feedback it is good to hear that you enjoyed your stay and the breakfast! If there is anything you feel I can do for you do not hesitate to contact me. We hope to see you back at our hotel soon. Many Thanks and Kind Regards, Matthew Lewis Reception Supervisor

5 out of 5
Excellent as always. Would always recommend a stay here, and always treat yourself to a treatment in the spa. Well worth the indulgence.

Posted by on 22 Sep 2019

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Comment from Hotel Management

4 Oct 2019 by Hotel Staff

Dear Anonymous, Thank you for your comments. All comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your feedback it is good to hear that you enjoyed your stay and the indulgence of it all! If there is anything you feel we can do for you do not hesitate to contact us directly. We hope to see you back at our hotel soon. Many Thanks and Kind Regards, Matthew Lewis Reception Supervisor

3 out of 5
Reception/bar&restuarant area nice and fresh ,modern. Rooms very dated and dark premier inn rooms more modern. Bed hard pillows just full of air

Posted by on 11 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by Hotel Staff

Dear Anonymous, Thank you for your comments. All comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your feedback I will make sure this is passed onto our senior management for review. If there is anything you feel we can do for you do not hesitate to contact us directly. We hope to see you back at our hotel soon. Many Thanks and Kind Regards, Matthew Lewis Reception Supervisor

4 out of 5
Only dissapointment was no full english breakfast with room we had,just continental.

Posted by on 5 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Hotel Staff

Dear Anonymous, Thank you for your comments. All comments we receive are important and we use them to ensure we can better your next stay and every guest experience. Thank you for your feedback it is good to hear that you enjoyed your stay and if there is anything you feel we can do for you do not hesitate to contact us directly. We hope to see you back at our hotel soon. Many Thanks and Kind Regards, Matthew Lewis Receptionist

5 out of 5

Posted by on 28 Apr 2019

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Comment from Hotel Management

8 May 2019 by Hotel Staff

Dear Anonymous, Thank you for your score. All scores we receive are important and we use them to ensure we can better your next stay and every guest experience. If there is anything you feel we can do for you do not hesitate to contact us directly. We hope to see you back at our hotel soon. Many Thanks and Kind Regards, Matthew Lewis Receptionist

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.