2 Jun 2024 by fo
Dear Linda,Very Warm Greetings from Wyndham Residences The Palm. Thank you so much for taking the time to share your valuable feedback related to your recent stay with us, it was a real pleasure having you as one of our valued guests! It is unfortunate to learn of the shortcomings that you experienced, and we would like to apologize for the issues you have experienced during your stay. We are saddened to hear about your experience at breakfast and we would like to highlight that the breakfast buffet has a wide variety of international items and we assure you that we are reviewing the issue to ensure our quality and service standards are met for all our guests. Please rest assured that we have taken good note of all your comments about the pool area, and we would like to highlight that the hotel guests have free access to Soluna Beach Club, where a significant number of sunbeds and cabanas are available to all guests. Kindly note that some cabanas have a minimum spend policy for all the guests. The team at Wyndham Residences The Palm will be grateful if you could give us a chance to stay with us on your next occasion to regain your confidence of our level of service and quality.Kind regards,Alaaeldin ElbehiryFront Office ManagerWyndham Residences The Palm
5 May 2024 by FO
Dear Behar,Very Warm Greetings from Wyndham Residences The Palm.Thank you so much for taking the time to share your valuable feedback related to your recent stay with us, it was a real pleasure having you as one of our distinguished guests!The team and I are very pleased to hear that you have really enjoyed your stay in our hotel, and we do hope that your overall experience of our service and facilities was up to your expectations.We would like also to extend our sincere apologies for any inconvenience happened during your stay and please rest assured that we have taken good note of your comments and that we will do our utmost to improve this aspect of our services.Your kind words which we shared with the team are a great motivation for us to further improve our quality and service standards and we truly look forward to welcoming you back again very soon.Kind regards,Wyndham Residences The Palm
27 May 2024 by FO
Dear Blerta,Very Warm Greetings from Wyndham Residences The Palm.Thank you so much for taking the time to share your valuable feedback related to your recent stay with us, it was a real pleasure having you as one of our distinguished guests!The team and I are very pleased to hear that you have really enjoyed your stay in our hotel, and we Do hope that your overall experience of our service and facilities was up to your expectations.Kind regards,Alaaeldin ElbehiryFront Office ManagerWyndham Residences The Palm.
16 Jun 2023 by Wyndham Residences The Palm
Dear Markus, Thank you for taking the time to tell us about your experience at Wyndham Residences The Palm.We are particularly pleased that your overall stay was up to your expectations. We will share your review with our team, who we are certain will be encouraged by your score. We have noted your comments about the housekeeping service and we are investigating the issue to ensure it will not occur in the future. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Wyndham Residences The Palm
17 May 2023 by Wyndham Residences The Palm
Dear Sandro,Thank you for taking the time to tell us about your experience at Wyndham Residences The Palm. It is always a pleasure to receive positive feedback.We are particularly pleased that you found the stay was up to your expectations.I will share your comments with our team, who I am certain will be encouraged by your remarks.Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Wyndham Residences The Palm Team
16 Apr 2023 by Alaaeldin
Dear Tommi,Very Warm Greetings from Wyndham Residences The Palm.Thank you so much for taking the time to share your valuable feedback related to your recent stay with us, it was a real pleasure having you as one of our distinguished guests!The team and I are very pleased to hear that you have really enjoyed your stay in our hotel, and we do hope that your overall experience of our service and facilities was up to your expectations.Your kind words which we shared with the team are a great motivation for us to further improve our quality and service standards and we truly look forward to welcoming you back again very soon.Kind regards,Wyndham Residences The Palm
Simply walk outside to feel the sun on your face at the white sand beach. After a day at the beach, enjoy amenities at Wyndham Residences The Palm such as an outdoor pool, a children's pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this 5-star Dubai aparthotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Wyndham Residences The Palm offers 102 air-conditioned accommodations with all-in-one washer/dryers and a safe. This accommodation offers separate sitting areas and includes dining tables. LED televisions come with digital channels. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
20Four – On-site family restaurant. Guests can enjoy drinks at the bar.
Enas – This family restaurant specialises in Mediterranean cuisine. Open daily.
Risen – This café serves breakfast and brunch. Open daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
