"Lovely hotel which was close to the Albert Hall where we were going for a concert. Nice & quiet. Lovely breakfast. Only quibble was the housekeeper le ... " More
3 Apr 2023 by LD
Dear AlisonThank you for taking the time to review the hotel.We are sorry that on this occasion your stay failed to meet your expectations. Thank you for sharing your extremely detailed feedback.Thank you for your positive comments regarding our excellent location and lovely breakfast.We are sorry that you were disturbed by our Housekeeping team.We wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team
23 Jan 2023 by LD
Dear JuliaThank you for taking the time to review the hotel.We are sorry that on this occasion your stay failed to meet your expectations. Thank you for sharing your feedback.We wish you had a more positive experience whilst being our guest.On behalf of all the team we would like to wish you a Happy New Year.Kind regardsSarova Hotels Customer Service Team
26 Mar 2024 by LD
Dear ClaudiaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your lovely comments regarding the very friendly, helpful service and good buffet breakfast.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
9 Aug 2023 by LD
Dear TimoThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
3 Apr 2023 by LD
Dear PekkaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team
9 Mar 2023 by LD
Dear MichaelThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.Thank you for your lovely feedback regarding the team and the helpful, friendly service.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
31 Aug 2022 by LD
Dear Anna-LiisaThank you for taking the time to review the hotel.We are sorry that on this occasion your stay failed to meet your expectations. Thank you for sharing your extremely detailed feedback.We wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team
25 Apr 2022 by LD
Dear Daniela Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team
23 Mar 2022 by LD
Dear Nanyan Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope to be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team