7 Nov 2022 by The Royal Senses
Dear Peter,thank you for your good rating.However, we are very sorry not being able to respond earlier and thank you for your kind understanding.Hoping to be given the opportunity to welcome you back, in this case please do not hesitate to contact us in advance for any wishes you might have. Until then, we wish you all the very best!Thank you once again and with kind regardsBarbara DunnerAdministration Officeon behalf of the Management of Troulis Royal Collection
8 Sep 2021 by The Royal Senses
Dear Njomza, thank you for your feedback after your recent stay at The Royal Senes. We are happy to read that you enjoyed your holidays with us and the hotel is worthy of its 5 stars. Thank you also for your kind words in regard to the breakfast and the cleanliness, which will be handed over to the responsible persons. We do hope to have the pleasure of welcoming you back and until then, we wish you all the very best. Kind regards Aggelos Antoniou Hotel Director
Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Senses Resort & Spa Crete, Curio Collection Hilton such as a complimentary water park and a complimentary children's club. Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. Public spaces have free WiFi. This Mediterranean hotel also offers a children's pool, a seasonal outdoor pool and a steam room. Self parking is free. This 5-star Mylopotamos hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Royal Senses Resort & Spa Crete, Curio Collection Hilton offers 178 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Gea - Main Restaurant – This buffet restaurant serves breakfast and dinner. A children's menu is available.
Mitato A La Carte – This theme restaurant only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Cretamos A La Carte – This fine-dining restaurant specialises in local and international cuisine and only serves dinner. Reservations are required. Open selected days.
Platia A La Carte – This theme restaurant specialises in local and international cuisine and serves brunch, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.
A private beach and a complimentary water park with waterslides are featured at the hotel. An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
