16 Sep 2019 by FOM
Dear guest, thank you for sharing your rating. We regret that we did not satisfy your expectations during your last stay. We would be very pleased if you gave us a chance to get in contact with you personally. We are looking forward to your e-mail at sonja.koenig@bad-homburg.steigenberger.de Yours sincerely Albert Mayr General Manager
14 Aug 2019 by FOM
Sehr geehrter Gast, herzlichen Dank für die Zeit, die Sie sich genommen haben, uns Ihre Eindrücke zu schildern. Ihr Lob haben wir gerne entgegen genommen und freuen uns, dass es Ihnen bei uns gefallen hat. Ihren Hinweis auf den Geräuschpegel bei Veranstaltungen haben wir gerne aufgenommen, um dies in Zukunft für unsere Gäste angenehmer zu gestalten. Wir hoffen, Sie bald wieder als Gast in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Albert Mayr Direktor
Steigenberger Hotel Bad Homburg offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 8503 square feet (790 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Steigenberger Hotel Bad Homburg. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Long-term parking (surcharge) , Valet parking (surcharge)
Steigenberger Hotel Bad Homburg offers 174 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Bad Homburg v.d. Hoehe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Steigenberger Hotel Bad Homburg offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.