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Junior Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Double Room, 1 Bedroom

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Basic Single Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel el Moro, you're just a quick walk from Puerto Morelos Town Square. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a rooftop terrace and a terrace
  • Steps from Puerto Morelos Town Square and 5 minutes by car from Puerto Morelos Beach
  • Train station pick-up, ferry terminal and cruise terminal shuttle service available for a fee

Hotel el Moro ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel el Moro

Everyone (1)
4 out of 5

Bien placé

Pros: La situation géographique
Cons: plus de produits pour la douche
Placé a proximité de tout,grande chambre,personnel agréable.

Posted by , from Annecy on 23 Nov 2016

Was this review helpful to you?
Comment from Hotel Management

13 Jun 2023 by CA MORO

Nous apprécions la note que vous nous avez attribuée.

Property Features

Hotel el Moro offers its guests an outdoor pool, a rooftop terrace, and a garden. WiFi is free in public spaces. Hotel el Moro also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this Puerto Morelos hotel.

  • 10 guestrooms or units
  • 3 levels
  • 3 buildings
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Concierge
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Area shuttle, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, theme park shuttle, and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Hotel el Moro offers 10 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature down duvets. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Minibar
  • Flat-screen television
  • Cable channels
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Snorkelling nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Guest will receive an email before arrival 48 hours
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 6 for adults and from USD 5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Posada el Moro
  • Posada el Moro Hotel
  • Posada el Moro Hotel Puerto Morelos
  • Posada el Moro Puerto Morelos
  • Posada El Moro Riviera Maya, Mexico - Puerto Morelos
  • Hotel el Moro Puerto Morelos
  • Hotel el Moro
  • el Moro Puerto Morelos
  • Hotel el Moro Hotel
  • Hotel el Moro Puerto Morelos
  • Hotel el Moro Hotel Puerto Morelos

You should know

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.