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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Grand Excelsior Hotel Al Barsha, you'll be within walking distance of Mall of the Emirates. Features include free WiFi in public areas, free valet parking and a free beach shuttle.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at A La Grand, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, body treatments or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Mall of the Emirates and a few minutes from Ski Dubai
  • Free beach shuttle service

Grand Excelsior Hotel Al Barsha ratings based on 14 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Excelsior Hotel Al Barsha

Everyone (9) Couples (5)
4 out of 5

Posted by on 15 Sep 2022

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2 out of 5

Not a 4 star for sure took staff are terrible

Took me 30 min to check in bear in mind I was the only one checking in and 3 staff on the areciption , and anothet 45 min to check out, i had to speak to 3 different staff to get it done. A terrible customer service . On the other side the room was big and had a sofa and office in it , old and basic furniture. Seems the owner hasn't invested any money in the hotel and doesn't care about the quality.

Posted by , from UK on 8 Mar 2017

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1 out of 5
einfach alles schlecht

Posted by on 19 Apr 2022

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5 out of 5
A huge shopping mall is nearby and it's metro station. Was nice to have the breakfast at the mall food court. At the hotel everything was working fine, no complaints.

Posted by on 24 Nov 2021

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Comment from Hotel Management

27 Nov 2021 by Grand Excelsior Hotel Al Barsha

Dear Jukka-Pekka, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for sharing such an awesome review. It is always a pleasure to receive positive feedback such as yours. We are truly glad to hear that your overall experience was up to your expectations. We really do take pride in catering to our guest's needs the best way we can. Thank you once again for having stayed with us and we definitely look forward to welcoming you again soon. Sincerely, Management Grand Excelsior Hotel Al Barsha

1 out of 5
Minulta veloitettiin lisää rahaa vaikka maksoin huoneen hinnan veroineen. Kun tein check out, veloittivat 120dirhamia vaikka olin ne maksanut, Bookingin sivuilla sanottiin että hinta sisältää verot.

Posted by on 28 Jan 2019

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Comment from Hotel Management

30 Jan 2019 by Michelle

Dear Valued Guest, Thank you for staying with us. please provide us the booking number for us to double check. Have a great day!

2 out of 5
Henkilökunta hieman outo ja pyysin etukäteen (soittamalla), eri huoneen. Saavuin sinne asiasta ei edes tiedetty, olin todella pettynyt ettei tieto kulje. Jouduin lomailuni aikana käymään respassa n. 4 kertaa koska hyttikortit lakkaa toimimasta.

Posted by on 28 Jan 2019

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Comment from Hotel Management

30 Jan 2019 by Michelle

Dear Valued Guest, Please provide us your booking number for us to check.

5 out of 5

proche de tous commerces et du mall emirates

Pros: l'emplacement et le personnel
Cons: ..........
Location: un PUB au rez de chaussee des superettes aux alentours ainsi que des restaurants tres sympas
personnel très poli gentil et disponible ...... un grand merci au personnel de la réception pour les aides et conseils judicieux ..... dédicace particulière a Saood charge du nettoyage des chambres pour sa gentillesse et son efficacité

Posted by , from LYON on 26 Aug 2018

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Comment from Hotel Management

27 Aug 2018 by Michelle

Dear Valued Guest, Thank you for staying with us, we hope to see you again in your future trips. Thank you

4 out of 5
Très jolie hôtel , mais du laissé aller ,ascenseur en panne , porte de chambre ,accès souvent bloqué donc retour a l accueil pour réactiver. Déjeuner , tous les jours le même ,très répétitif ,tous les jours la même chose. Piscine , que dire ,minuscule,j allais me baigner a l hôtel de mon ami "media rotana". le personnel est super , a votre disposition, et toujours disponible, mais super séjour , Dubai est a voir , vraiment .

Posted by , from Fr on 21 Aug 2018

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Comment from Hotel Management

23 Aug 2018 by Shadi Al Hamal Front Office Manager

Dear Guest, We sincerely thank you for choosing to stay at Grand Excelsior Al Barsha Hotel, and for sharing your wonderful experience with us. We are delighted to read your wonderful comments and scoring, it gives us the pleasure to know that you had an amazing stay experience. There is nothing better than knowing that we met your expectations, it really meant a lot to me and my team. Please let us know if we can be of any assistance when you plan your next trip to Dubai. Thank you very much for all the praises and we are all looking forward to welcome you back soon. Warm regards, Shadi Al Hamal Front Office Manager

3 out of 5
Angenehm, nettes Personal

Posted by on 5 May 2018

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Comment from Hotel Management

8 May 2018 by Shadi Al Hamal

Dear Guest, Thank you for your review of your recent stay with us. We're glad to learn that you enjoyed the service and facilities we have at Grand Excelsior Al Barsha. We're thankful for your thorough and comments & constructive feedback. It will certainly aid us in improving our services and facilities further. We look forward to welcoming you back soon. Kind regards, Shadi Al Hamal Front Office Manager.

4 out of 5
Excellent séjour, super Hotel, que je recommande !! Et ebookers génial au top!! Ravie ;)

Posted by , from Genève on 8 Apr 2018

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Comment from Hotel Management

3 May 2018 by Shadi Al Hamal

Dear Mr. lamiaa, We sincerely thank you for choosing to stay at Grand Excelsior Al Barsha Hotel, and for sharing your wonderful experience with us. We are delighted to read your wonderful comments and scoring, it gives us the pleasure to know that you had an amazing stay experience. There is nothing better than knowing that we met your expectations, it really meant a lot to me and my team. Please let us know if we can be of any assistance when you plan your next trip to Dubai. Thank you very much for all the praises and we are all looking forward to welcome you back soon. Warm regards, Shadi Al Hamal Front Office Manager

About the Grand Excelsior Hotel Al Barsha

Location 60th Street, Al Barsha 1, Dubai, 213434

Property Features

Grand Excelsior Hotel Al Barsha offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1001 square feet (93 square metres) and includes conference space. A nightclub, a sauna, and a rooftop terrace are also featured at the family-friendly Grand Excelsior Hotel Al Barsha. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 230 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3 coffee shops
  • Conference rooms
  • 1001 sq ft of conference space
  • 93 sq. m of conference space
  • Built in 2011
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Excelsior Hotel Al Barsha offers 230 accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature memory foam mattresses. LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Sitting area
  • Memory foam beds
  • Deep-soaking bath
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

A La Grand – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Copacabana – This pub only serves light fare.

On The Grill – On-site restaurant.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include body treatments and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Number of treatment rooms 2
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Grand Excelsior Hotel Al Barsha

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300 per night
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 65 for adults and from AED 35 for children
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Excelsior
  • Grand Excelsior Dubai
  • Grand Excelsior Hotel
  • Grand Excelsior Hotel Dubai
  • Hotel Grand Excelsior
  • Grand Excelsior Al Barsha
  • Excelsior Al Barsha Dubai
  • Grand Excelsior Hotel Al Barsha Hotel
  • Grand Excelsior Hotel Al Barsha Dubai
  • Grand Excelsior Hotel Al Barsha Hotel Dubai

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.