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Hotel Karen offers its guests a marina, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and 4 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a library are also featured at the luxury Hotel Karen. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Hangzhou hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Hotel Karen offers 98 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 43-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily.
千岛湖餐厅 – This poolside restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
咖啡亭 – This bar overlooks the garden.
A marina and complimentary bicycles are featured at the hotel. A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.
