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"Ideally situated for us exploring Hong Kong and Kowloon. The hotel was opulent with its decorations and furniture. Our room was superbly equipped wit ... " More
20 Mar 2019 by Mandarin Oriental, Hong Kong
Dear Guest Thank you for staying with us in Hong Kong and for sharing your kind review here. We are delighted to read that you enjoyed your stay with us. Also, we are glad to know that you loved the decoration and furniture. At the same time, thanks for the comment regarding the iron and ironing board. We are pleased to inform you that we can provide you an iron and ironing board, with just a phone call to our Housekeeping team, during your stay. We look forward to welcoming you back in the near future. Best regards Richard Langonne Hotel Manager Mandarin Oriental, Hong Kong
8 Jul 2019 by Richard Langonne, Hotel Manager
Dear Guest, Thank you very much for choosing to stay at Mandarin Oriental, Hong Kong and for sharing your valuable feedback with us. We are pleased to read that you enjoy your stay with us. We have duly noted your feedback on the customer experience. Kindly rest assured that your feedback has been shared with the relevant department head as we constantly look for ways to better fulfill our guests’ expectations. Please let us know if we can be of any further assistance, and we look forward to the opportunity to welcoming you back in the not too distant future. Warm regards, Richard Langonne Hotel Manager Mandarin Oriental, Hong Kong
Mandarin Oriental, Hong Kong offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A 24-hour business centre and meeting rooms are available. A sauna, spa services, and multilingual staff are also featured at the family-friendly Mandarin Oriental, Hong Kong. Parking is available for a fee. This Hong Kong hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge
Valet parking (surcharge)
Mandarin Oriental, Hong Kong offers 447 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. Smart televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Mandarin Oriental, Hong Kong has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The Mandarin Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Mandarin Oriental, Hong Kong is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay.
