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"After a long flight, it was great to be given a free upgrade to a jacuzzi villa. We loved how big the villa was and the exterior was beautiful and ser ... " More

By a verified traveller on Mon 13 Mar 2017

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Villa, Private Pool, Sea Facing

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Villa, Jetted Tub

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, Jetted Tub

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at The Sarann, you're just a quick walk from Coral Cove Beach. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine at Wild Ginger Restaurant, a theme restaurant with a beachfront location
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, Thai massages or facials at The Sarann Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 2-minute drive from Chaweng Noi Beach and a few minutes from Silver Beach
  • Airport, local-area and ferry terminal shuttle service available for a fee

The Sarann ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sarann

Everyone (2) Couples (5) Business (1) Family (2) Friends (1) Other (1)
5 out of 5

Lovely hotel villa close to the beach

Pros: Upgraded room to a villa
Cons: Mosquito repellent in the room should be offered to guests.
Location: 10mins drive to Chaweng area with all the restaurants and stalls. Steps from the restaurant lead onto Chaweng Noi beach
After a long flight, it was great to be given a free upgrade to a jacuzzi villa. We loved how big the villa was and the exterior was beautiful and serene. The hotel pool was amazing overlooking the sea and access to the beach. A great hotel and the staff were brilliant - always courteous, friendly and willing to help organise taxi or carry our luggage to/fro the reception area. Our stay was wonderful and relaxing thanks to the hotel.

Posted by , from London on 13 Mar 2017

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3 out of 5

family getaway

Everything was allright, the beach was no good for children, administration didn't do any entertaiment for guests, the loby didn't have even tv. To walk to town wasnt good idea, because street didn't have a pedestrian food path. At the restoran food wasn't great, but pricey, and airport transfer suppouse to be free, the receptionist charged me double price, for in and out. Not so great, a?

Posted by on 20 Dec 2011

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4 out of 5

Posted by on 2 Dec 2018

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Comment from Hotel Management

4 Dec 2018 by Phrueksa K.

Thank you for choosing to stay with us recently and for taking the time to share your positive review. It fills us with great joy to learn that you had an overall enjoyable stay with seamless service from the entire team, and that all our services and facilities have lived up to your expectations. We are also very glad that you loved the exclusive benefits and facilities offered to our guests. Thank you once again for your great compliments and we are eagerly looking forward to your next visit.

5 out of 5
Pros: Sehr geräumige, schön eingerichtete Zimmer. Kleiner aber sehr schöner Pool mit wunderschönem Blick auf den Strand.
Cons: Das Essen im Restaurant ist hervorragend. Das Servicepersonal sehr freundlich - jedoch im Service völlig ungeschult.
Der Aufenthalt war sehr angenehm und die Mitarbeiter ausnahmslos sehr freundlich.

Posted by on 21 Nov 2017

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Comment from Hotel Management

29 Nov 2017 by The Sarann

Dear Anonymous, Greetings from The Sarann!! Thank you for taking time for such a fabulous Tripadvisor review. We are thrilled to read that you had such an amazing time for your stay in our resort, enjoyed our service and our facilities! It is encouraging to read your positive words about our team and rest assured that we will pass the message to our staffs. Thank you for such a boost. This feedback will lead us to keep up the good work. We will keep continue to provide our high standard and friendly services to ensure your enjoyable stay with The Sarann next time :) Once again thank you for the great review and we look forward to welcoming you back for stay with us again! With Warmest Regards,

4 out of 5

Ihan ok,uima-allas remontissa

Hotelli sijaitsi rauhallisella alueella.Henkilökunta oli ok.Jouduimme todistelemaan useaan kertaan että olemme maksaneet etukäteen aamupalan. Saimme korvaukseksi upean jacuzzi-huoneen joka korvasi kaiken! Uima-allas on remontissa joten jouduimme käyttämään n.500m päässä olevan hotellin uima-allasta. Jos haluaa rauhallista lomailua suosittelemme hotellia. Aamupala todella monipuolinen :)

Posted by on 2 Dec 2015

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4 out of 5

Mukava hotelli rauhallisella paikalla

Huoneet kaipaavat jo pientä kunnostusta, maalit rapisee, ilmastointi kovaääninen. Internet ei toiminut koko ajan kahden viikon lomamme aikana, toimiessaan erinomainen.

Posted by on 18 Jun 2015

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4 out of 5

Super séjour reposant

Très bon accueil, chambre super propre, service à la hauteur du standing. Petite piscine et accès à la mer un peu difficile mais très joli hôtel et le personnel est vraiment super serviable.

Posted by on 10 Apr 2015

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2 out of 5

Sehr enttäuschend - lärmig

Auf der Website wird das Hotel viel besser dargestellt. Das Hotel ist einer Strasse entlang gebaut, daher hört man die vielen Motorräder permanent. Ebenfalls hört man den Lärm in der Lobby und am Pool.

Posted by on 10 Apr 2015

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1 out of 5

très decu, a éviter….

sans parler du service du personnel qui est très bon, la situation géographique de l’hôtel et les services proposé sont vraiment exécrable . les meilleurs chambre de l’hôtel sont « sea view » et « jakuzzi » , pour ce qui est des autres chambres « deluxe » oubliez….. soit les chambres sont en bord de route avec les voitures qui longe le mur de votre chambre, soit ces chambres sont complètement au fond de l’hôtel envrion 400m a marché pour les atteindrais…. pour les « seaview » et « jakuzzi » les chambres sont beaucoup plus cher et pas forcement idéal, la vue donne sur la mer au loin, mais aussi sur les rochers plus bas avec les pêcheurs clandestin qui vienne récupérer des crabes la nuit.. il n’y a pas de plages a cette hôtel vous devez marcher . la situation géographique par rapport a chaweng et complètement excentré environ 15 minutes de scooter a faire, et les services proposé sont 10 fois plus chère qu’en ville ou sur les plages. Je ne recommande pas cet hôtel, très mauvais rapport qualité prix.

Posted by on 14 Apr 2014

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4 out of 5

Rahoille saatiin vastinetta

Hotelli oli kokonaisuutena todella hyvä hinta/laatusuhteeltaan. Sijainti oli perhelomalle hyvä, ei hulinan ytimessä, mutta kuitenkin lähellä. Erittäin hyvää ruokaa ja henkilökunta oli todella ystävällinen.

Posted by on 5 Mar 2014

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Property Features

The Sarann offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. A children's pool, spa services, and a library are also featured at the luxury The Sarann. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Koh Samui hotel.

  • 1 floor
  • 48 guestrooms or units
  • 13 buildings
  • Built in 2008
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, ferry terminal shuttle, and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

The Sarann offers 48 accommodations with minibars and a safe. Rooms open to patios. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private patio
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Wild Ginger Restaurant – This beachfront theme restaurant specialises in Thai cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The Sarann Spa has 3 treatment rooms, including rooms for couples. Services include Swedish massages, Thai massages, facials and body wraps. The spa is equipped with a hot tub and Turkish bath/hammam. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Swedish massage
  • Spa tub in spa
  • Minimum age to access spa is 15
  • Thai massage
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The Sarann offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Sarann

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • UnionPay
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 11:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 500 for adults and from THB 250 for children
  • Airport shuttle fee: THB 600 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: THB 600 (one-way), (up to 5 years old)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sarann
  • Sarann Hotel
  • Sarann Hotel Koh Samui
  • Sarann Koh Samui
  • Sarann Hotel Chaweng
  • The Sarann Hotel Chaweng
  • The Sarann Ko Samui/Chaweng

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.