15 Aug 2018 by Saara/Original Sokos Hotel Kuusamo
Hei, Kiitos palautteestanne. Pahoittelemme ikävää kokemusta hotellissamme. Tilanne on ollut epämukava ottaen huomioon myös helteen, mikä osaltaan toi haastetta kokonaistilanteeseen. Henkilökuntamme tekee aina parhaansa asiakkaiden viihtyvyyden varmistamiseksi myös tällaisissa ennalta-arvaamattomissa poikkeustilanteissa. Onneksi teille järjestyi kustantamamme vaihtoehtoinen majoitus. Toivotamme teidät tervetulleeksi uudelleen ja mukavaa kesänjatkoa!
3 Apr 2018 by Saara/Original Sokos Hotel Kuusamo
Hei, Kiitos palautteestasi. Olemme pahoillamme, kun olette kokeneet henkilökunnan käytöksen huonoksi. Mielellämme kuulisimme, koskeeko palautteenne hotellin henkilökuntaa vai ravintolan, vai molempia, jotta osaamme viedä palautteen oikealle taholle. Toivotamme teidät lämpimästi tervetulleeksi hotelliimme uudestaan!
10 Jul 2017 by Saara/Original Sokos Hotel Kuusamo
Thank you very much of your positive feedback. Nice to hear that you have enjoyed your stay at our hotel and everything went well. We warmly welcome you here again! With kind regards Saara/Original Sokos Hotel Kuusamo.
There's a restaurant on site. Original Sokos Hotel Kuusamo also features a front desk safe and a lift.
Available in all rooms: Wireless internet access
Available in some public areas: Internet access - wireless
Original Sokos Hotel Kuusamo offers 146 accommodations.
Restaurant Hotku – This restaurant specialises in local cuisine and serves lunch and dinner. A children's menu is available.
Ollis Bar – On-site bar.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.