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4.5 out of 5
Wonderful!
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"An excellent location for accessing trains and transport to the airport and the whole of Kiev. We were very pleased that having arrived by sleeper tra ... " More

By a verified traveller on Sat 17 Aug 2019

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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

ibis Kyiv Railway Station ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ibis Kyiv Railway Station

Everyone (3) Couples (1)
5 out of 5
An excellent location for accessing trains and transport to the airport and the whole of Kiev. We were very pleased that having arrived by sleeper train that we were able to check in early as there was a room available. It was cool when we arrived and we did not need air conditioning. However, that night when we realised the air conditioning was not working the staff immediately found us a different room. The hotel also seems to be taking steps to be more environmentally friendly which is unusual in Ukraine. Rooms are simple but work well with good air conditioning and large showers.

Posted by on 17 Aug 2019

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Comment from Hotel Management

22 Aug 2019 by Violetta Golosiuk-Assistant Front Office Manager

Dear Guest, Thank you very much for such positive feedback following your recent stay at ibis Kiev Railway Station! It is our greatest pleasure to know that you enjoyed your stay with us. I will share your comments with all our team. It will certainly motivate and inspire them to continuously improve the service we provide and to make our guests happier. We are looking forward to see you among our frequent guests in the nearest future! Sincerely

4 out of 5
Location of the hotel is very good, very close to the main train station. Rooms are very clean and confortable. Tea and coffee making facilities.Pleasant reception staff, nice breakfast, but unfortunatelly my stay was spoiled by rude restaurant member of staff.

Posted by , from Norwich on 13 Sep 2018

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Comment from Hotel Management

4 Oct 2018 by Evgenia Bykovtseva

Dear Gintautas, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kiev and for your feedback. We appreciate your positive comments regarding our convenient location, clean and comfortable rooms, pleasant staff and quality of breakfast; it is very important for us and serves as an additional encouragement for all of our colleagues. Please accept my sincerest apologies for the situation in the restaurant. Let me assure you that the hotel administration has taken all measures and conducted appropriate conversation with our staff and managers and i sincerely hope that such situations will not become the reason of discomfort for our Guests in the near future. Thank you again for your comments. We would be more than happy to welcome you back at ibis Kiev Railway Station hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager

5 out of 5
Pros: I came to Kiev for a tour of Chernobyl and this hotel is 100m away from the pickup point which is the reason I picked the hotel.
Location: I came to Kiev for a tour of Chernobyl and this hotel is 100m away from the pickup point which is the reason I picked the hotel.
I stayed for 2 nights and enjoyed every minute of my stay. I had steak both nights and it was some of the best steak I've ever had. The buffet breakfast was brilliant with countless things to pick from. The wifi is excellent as well and the staff were always friendly and professional. They arranged collection and drop off to/from the airport which was a great service

Posted by , from Ireland on 26 Aug 2018

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Comment from Hotel Management

27 Aug 2018 by Evgenia Bykovtseva

Thank you for sharing the fantastic review with us, Colin! We're happy to hear that overall you had a pleasant stay with us at ibis Kiev Railway Station. It's wonderful to know that you appreciated our helpful service as well as our modern rooms, convenient location and quality of services in the restaurant. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We look forward to hosting you again the next time you're in Kiev. Warm regards,

4 out of 5
Ein wirklich äußerst solides und brandneues Ibis-Hotel mit angemessenem westlichem Standard. Die Zimmer sind sehr sauber, angemessen groß und vernünftig ausgestattet. Leider sind die Wände doch sehr dünn (unverständlich bei einem Neubau, wer plant so?) und die Zimmertüren knallen sehr laut zu, was leider typisch für Ibis ist. Abgesehen davon aber trotz der zentralen Lage am Hauptbahnhof sehr ruhig. Gutes Frühstück und ausreichend Sitzgelegenheiten im Frühstücksraum. Bemühtes englischsprachiges Personal. Super Tipp für Kiew!

Posted by on 27 May 2019

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Comment from Hotel Management

5 Jun 2019 by Olga VOVKOGON - Front Office Manager

Dear Guest, Thank you very much for finding time to share impressions following your recent stay at ibis Kiev Railway Station hotel. It is our greatest pleasure to read your wonderful review highlighting room facilities, breakfast and especially proficiency of our team members. Please allow me to express my sincerest apologies for the inconveniences you have experienced. In ibis we strive to provide excellent service to all of our guest and we are very grateful for you sharing your comments and concerns as it helps us a lot to detect weak points and to improve the service we provide. We sincerely hope to welcome you back in the nearest future. Kind regards, Olga VOVKOGON Front Office Manager

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.