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4.0 out of 5
Very good!
See all 11 ebookers Reviews

"Staff are friendly and smiley " More

By a verified traveller on Sat 30 Dec 2023

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Holiday Inn Express Leeds City Centre, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Leeds City Centre, an IHG Hotel

Everyone (6) Couples (1) Business (2) Friends (1)
5 out of 5
Staff are friendly and smiley

Posted by on 30 Dec 2023

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Comment from Hotel Management

2 Jan 2024 by HOM

Thanks for the 5/5 rating, Kian. We hope to see you again and All the best, Ilaria - Hotel Operations Manager.

5 out of 5

Quick Stay, Had all we needed and Very Attentive.

Pros: Clean and Friendly, Relaxed Vibe.
Cons: Maybe a Small Fridge in the Rooms. Bath ?
Location: Great Location and Plenty to do, Buses come frequently to take you into Leeds for shopping, Did not have a long enough stay for full benefits.
Having Driven a very Long way, Check in was swift, it was late, so was handy to have a late opening eating establishment next door, Reception staff helpful. Room spotless. Staff Lovely, Nothing was too much to ask. Only Fault was a Black Hair found in the Scrambled eggs at Breakfast time. Was allowed extra parking and room time. Would definately use this Hotel again. :)

Posted by on 19 Feb 2018

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Comment from Hotel Management

26 Feb 2018 by John

Thank you for the really lovely detailed review of your recent stay with us here in the hotel. I'm so pleased that you had a great stay with us and we do hope to see you here again.

5 out of 5

Excellent

Had a great time there! This was my friends daughters first experience in a hotel and she absolutely loved it. I wish the check out time was later than 11am, that was my only downside

Posted by , from Leeds on 10 Dec 2017

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Comment from Hotel Management

31 Jan 2018 by John

What great feedback. Thank you and I'm pleased that you had an excellent stay with us.

2 out of 5

Very expensive stay

Pros: comfortable beds, breakfast
Cons: cleaning
The room was comfortable and there was a bed set up for my daughter. However the bathroom hadn't been cleaned properly and there was long dark hairs in the shower (stuck to the walls). I didn't expect there to be a handpump for shampoo considering the price we paid per night.

Posted by , from Glasgow on 2 Sep 2017

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4 out of 5

Good comfortable hotel but poor breakfast

Pros: Comfort - Beds, Tea making facilities and shower.
Cons: The breakfast food quality and seating arrangement.
Location: On a main rood near major transport links.
Hotel was comfortable and the room facilities were good, comfy beds and good shower facilities. However, the breakfast in the morning was far too crowded, we had to wait for a table and the selection of food was poor and of low quality.

Posted by , from Nottingham on 2 May 2017

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4 out of 5

Good hotel not far from city centre/train station

3 of us required a room for a Saturday evening to attend an event at the First Direct Arena. Good clean hotel. Friendly staff. Good breakfast. Recommended as a great cheap option for Leeds.

Posted by , from London on 7 Apr 2017

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Comment from Hotel Management

16 Apr 2017 by John

Thank you for the great review. I'm glad that you had a goood stay with us and hope that you enjoyed your show at the arena. Hope to see you next time.

5 out of 5

Great location

Pros: Location and staff
Cons: Ventilation in bathroom
Location: Emmerdale studio tour within walking distance
Great location, good price for accommodation and parking on site. Bathroom needs ventilation. It was busy at breakfast ans ran out of plates and dishes quickly. Staff friendly and helpful. Check in was good and easy. Would recommend this hotel.

Posted by , from Gold Coast Australia on 26 Oct 2016

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Comment from Hotel Management

2 Nov 2016 by John

Thank you for the 5 star review. I'm glad that our location suited your needs and am happy that you would recommend us to others. I hope that you enjoyed the Emmerdale tour and we hope to see you here again.

4 out of 5

Comfortable and quiet room, good value

I have to admit that I used none of the hotel's facilities, so cannot review them. But the room was ideal for a one night stay, modern, clean, well appointed. Only quibble was that the heating was not working, which would have been a real issue if outside temperatures had been any lower.

Posted by , from London on 21 Oct 2016

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Comment from Hotel Management

2 Nov 2016 by John

Many thanks for taking the time to review your stay. I'm glad you liked our new rooms and that you found your stay to be good value. On your next trip if you should experience any issues please feel free to speak to any member of the team and we will gladly look to remedy them.

4 out of 5

Average city centre hotel

Nice hotel with comfortable rooms, however hotel rooms/bathrooms could do with a face lift as everything looks a little old and tired unlike other holiday inn express' I've stayed in. Bathroom water pressure in taps and showers is awful. We had two rooms and both were just as bad which suggest this could be an issue throughout the hotel

Posted by on 24 Aug 2015

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2 out of 5

Business trip to leeds

Couldn't sleep because of external noise although the hotel was centrally placed. It did not seem to have the usual quality of a holiday inn express

Posted by on 21 Jun 2015

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.