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5.0 out of 5

"Words can't quite sum up how good this hotel is. From the moment you checkin to the moment you checkout the staff could not do more. The location is e ... " More

By a verified traveller on Sun 29 Oct 2023

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Premier Suite (Premier)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Rosewood Sand Hill, you'll be within walking distance of SLAC National Accelerator Laboratory. Features include free WiFi in public areas and a free area shuttle, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy local cuisine with garden views at Madera Restaurant, one of the property's 2 restaurants
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, body wraps or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Stanford University and 5 minutes from Stanford University Medical Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Rosewood Sand Hill ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Rosewood Sand Hill

5 out of 5
Words can't quite sum up how good this hotel is. From the moment you checkin to the moment you checkout the staff could not do more. The location is exquisite. The hotel is modern. The facilities are excellent. A free car that you can borrow for up to three hours isn't something I'd ever had before. A particular thanks to Christian for making the stay so memorable. If there were a sixth star, this hotel would deserve it.

Posted by on 29 Oct 2023

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Property Features

Rosewood Sand Hill offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. A business centre, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 11625 square feet (1080 square metres) and includes conference space. A hot tub, a sauna, and a terrace are also featured at the luxury Rosewood Sand Hill. A free area shuttle within 5 mi is available. Parking is available for a fee. This 5-star Menlo Park hotel is smoke free.

  • 121 guestrooms or units
  • 2 levels
  • 14 buildings
  • 2 dining venues
  • 11625 sq ft of conference space
  • 1080 sq. m of conference space
  • Built in 2009
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Palo Alto Station (5.8 km / 3.6 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Valet parking available for a surcharge

Room Amenities

Rosewood Sand Hill offers 121 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Beds feature Frette Italian sheets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 8:00 AM to 10:30 AM.

Madera Restaurant – Overlooking the garden, this fine-dining restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

The Library and Bar – This cocktail bar only serves light fare. Guests can enjoy drinks at the bar. Open daily.

The Pool Garden Terrace – This poolside restaurant specialises in Californian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Late-night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 13 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult aged 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.00.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 35 to 40 per person
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rosewood Hill
  • Rosewood Sand
  • Rosewood Sand Hill
  • Rosewood Sand Hill Hotel
  • Rosewood Sand Hill Hotel Menlo Park
  • Rosewood Sand Hill Menlo Park
  • Sand Hill Rosewood
  • Rosewood Sand Hill Hotel
  • Rosewood Sand Hill Menlo Park
  • Rosewood Sand Hill Hotel Menlo Park

You should know

  • Pool access available from 6:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.