"Our room was very nice and clean. Missed the view of the pool area at night because we were told the wrong closing time, a bit disappointed. Overall p ... " More
23 Aug 2019 by Vincent Vienne, Managing Director
Thank you for taking the time to review the Royalton Park Avenue. Our guest satisfaction is our top priority here- so I am saddened to hear that we were not able to meet your expectations. I want to apologize about not being able to take advantage of our pool area and the great views it has, as well as the coffee pods in the room. I hope we have the opportunity of welcoming you back sometime soon in which we promise to make you "feel royal!"
13 Aug 2019 by Vincent Vienne, Managing Director
Thank you for your feedback on the Royalton Park Avenue. We understand your concern for our hotel's Resort Fee, however, it does provide you with some great amenities throughout the hotel. We hope this does not detriment you from returning to the property again. We would love the opportunity to host you, explaining all the amazing things included in the Resort Fee, and of course ensuring you "feel royal!"
10 Aug 2019 by Vincent Vienne
Thank you for taking the time to review our property. We are happy you had a great stay and hope to welcome you back soon on your next trip to NYC!
23 Jul 2019 by Vincent Vienne, Managing Director
Gerald, Thank you for reviewing the Royalton Park Avenue! We are so glad that you liked our convenient location- I agree that we are central to pretty much everything! In regards to our hotel's Resort Fee we will definitely take your thoughts into consideration. I hope we can welcome you back soon!
8 Jul 2019 by Vincent Vienne, Managing Director
Thank you for taking the time to review the Royalton Park Avenue- and wow a perfect 5 out of 5 rating! We hope to have the opportunity to host you again sometime soon.
2 Jul 2019 by Vincent Vienne, Managing Director
Thank you for the perfect 5 out of 5 review! We are so glad that you enjoyed your stay with us and we look forward to hosting you in the future.
27 Apr 2019 by Vinncent, Managing Director
Thank you for the great 5 out of 5 review! We are so glad that we were able to make you "feel royal" throughout your stay with us. We look forward to hosting you for your next visit to NYC. Best,