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3.8 out of 5

"Everything top class " More

By a verified traveller on Sat 26 Mar 2022

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Standard Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Basic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at The Washington by LuxUrban. During your stay, you're just a quick walk from One World Trade Center. Enjoy features like a 24-hour gym.

  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 4-minute walk from Wall Street and 7 minutes on foot from One World Trade Center
  • Dogs welcome for a fee

The Washington by LuxUrban ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Washington by LuxUrban

Everyone (2) Couples (3) Family (2)
5 out of 5
Everything top class

Posted by on 26 Mar 2022

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Comment from Hotel Management

27 Mar 2022 by Customer Service

Thank you for the amazing feedback, Peter. We are thrilled to hear that you had a wonderful time with us, and we look forward to hosting you in the near future. Brian Fahey General Manager

3 out of 5
Great area, hotel needs some upgrading

Posted by on 19 May 2024

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3 out of 5
Das Location ist absolut 5 Stern, die Sauberkeit im Badezimmer ist hingegen gar nicht. Zu Fuss waren vieles erreichbar und der Aussicht ist traumhaft. Schade, dass es nicht renoviert wird.

Posted by on 13 May 2024

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5 out of 5
Hôtel très bien situé, gare de métro très proche. Restaurant a proximité. Personnel adorable. Vue juste magique sur la One World Trade Center. Je recommande vivement cet hôtel.

Posted by on 9 Dec 2023

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Comment from Hotel Management

7 Jan 2024 by Randy P.

Dear Marina,Warm greetings from The Washington by LuxUrban! We're overjoyed to receive your kind words about your recent stay with us.Thank you for highlighting our prime location, proximity to the metro station, and the enchanting view of the One World Trade Center. We're thrilled to know that you found our staff lovely, and we appreciate your recommendation.Your satisfaction is our priority, and we're committed to maintaining the high standards that contributed to your positive experience. Once again, thank you for choosing The Washington by LuxUrban. We look forward to the pleasure of hosting you again for another magical experience.

4 out of 5
Keine Gepäckaufbewahrung nach Check Out möglich! Tipp: Nannybag App, in Nähe kann Gebäck deponiert werden für 6$/Gepäckstück.

Posted by on 27 Jul 2022

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Comment from Hotel Management

27 Jul 2022 by Customer Service

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre 4/5 Bewertung mit uns zu teilen, Kai. Wir kümmern uns um den Komfort und die Zufriedenheit unserer Gäste, deshalb wissen wir es zu schätzen, dass Sie uns wissen lassen, was wir tun können, um Ihren Aufenthalt perfekt zu machen. Wir werden Ihr Feedback an die entsprechenden Mitglieder unseres Teams weitergeben, damit wir uns weiter verbessern können. Wir freuen uns darauf, bald eine angenehmere Erfahrung mit Ihnen zu teilen. Danke nochmal! Brian Fahey General Manager

4 out of 5
Jo hieman "kulahtaneet" pinnat, mainoskuva harhaanjohtava terassin osalta. Sijainti odotusten mukainen, hyvä

Posted by on 2 Jul 2022

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Comment from Hotel Management

6 Jul 2022 by Customer Service

Kiitos, että käytit aikaa jakaaksesi arvostelusi kanssamme, Ville. Olemme iloisia kuullessamme, että sinulla oli kaiken kaikkiaan positiivinen aika Washington-New York Cityssä. Välitämme vieraidemme tyytyväisyydestä, joten arvostamme, että kerroit meille, mitä voimme tehdä, jotta vierailusi olisi täydellinen. Välitämme palautteesi tiimillemme. Odotamme innolla, että voimme pian jakaa kanssasi vieläkin miellyttävämmän kokemuksen. Kiitos jälleen! Brian Fahey General Manager

5 out of 5
Wir hatten ein Epic-Zimmer im 16. Stock. Die Aussicht auf die Skyline mit WTC in unmittelbarer Nähe war atemberaubend und für uns das nachhaltigste Erlebnis in unserer Unterkunft. Jeden Abend ruhten wir uns auf den Fensterbänken unseres Zimmers von den Strapazen der stundenlangen Fussmärsche durch NY Strassen aus und genossen dabei den atemberaubenden Anblick der beleuchteten Skyline. Das Zimmer war genial, auch wenn punkto Sauberkeit und Raumausstattung nicht alles so leuchtend war. Optimal ist der Anschluss an das Subway Netz. In unmittelbarer Nähe findet man alle wichtigen Stationen, egal ob Down oder Up. Aussergewöhnlich ist die Nähe zu vielen Sehenswürdigkeiten NY's. WTC-Tower sowie 9/11 Museum sind in 3 Min. erreichbar. In 15-20 Min. zu Fuss erreicht man die Fähre zu Liberty Island, Staten Island, Governors Island (sehr zu empfehlen), Brooklyn-Bridge oder Charging Bull (v.a. für Frauen). Etwas überrascht waren wir beim Check-Out, als wir noch $ 321 für Destinationsgebühren und Taxen nachzahlen mussten. In der Abrechnung des Reiseveranstalters waren aber bereits Steuern und Gebühren verrechnet. Und die in der Unterkunft zu bezahlende Destinationsgebühr wurde vom Reiseveranstalter lediglich mit CHF 255 ausgewiesen. So what, wir kommen wieder. Und "The Washington" wird zu oberst auf unserer Unterkunftsliste stehen.

Posted by , from Jegenstorf on 4 Jun 2022

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Comment from Hotel Management

9 Jun 2022 by Customer Service

Vielen Dank für die wunderbare Bewertung, Ulrich! Wir freuen uns, dass Sie Ihren Aufenthalt so sehr genossen haben. Es ist großartig, dass unsere Aussicht und Lage Ihre Erwartungen übertreffen konnten! Wir freuen uns, Sie bald wieder begrüßen zu dürfen. Brian Fahey General Manager

1 out of 5
Wir waren im Dezember 2021 im Hotel für 3 Nächte. Leider hatten wir in diesem Hotel nur Probleme!! Angekommen und es gab ein Systemproblem, sodass wir länger warten mussten & erst später ins Zimmer durften. Es hiess wir müssten nochmals am nächsten Morgen an die Rezeption, da das System uns nich einchecken konnte. Leider änderte sich jeden Tag die Rezeptionisten und daher wussten die Neuen nicht, dass es ein Systemproblem am ersten Tag gab! Kommunikation unter dem Team war sehr schlecht & das Personal war sehr unfreundlich und hat uns auch persönlich angegriffen.! Zudem wurden wir am letzten Tag aus unserem Zimmer ausgeschlossen da es Kommunikationsprobleme unter dem Team gab. Die Einen meinten es gäbe kein Problem & die Anderen meinten wir hätten nicht bezahlt. Dadurch das wir über Eebookers bezahlt hatten, war dies natürlich nicht der Fall. Ich würde dieses Hotel definitiv nicht empfehlen!

Posted by on 28 Apr 2022

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Comment from Hotel Management

20 May 2022 by Customer Service

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen, Sandrine. Im Namen unseres gesamten Teams entschuldigen wir uns aufrichtig für die Erfahrung, die Sie in unserem Hotel gemacht haben. Bitte seien Sie versichert, dass dies nicht der Standard ist, den wir anstreben, und wir werden Ihre Bedenken mit unserem Team in Zukunft ansprechen. Wenn Sie dies weiter mit unserem Team besprechen möchten, können Sie uns unter brian.fahey@thewashingtonny.com kontaktieren. Wir hoffen, dass Sie uns die Chance geben, Sie in Zukunft zu beeindrucken. Brian Fahey General Manager

Property Features

The Washington by LuxUrban offers its guests a 24-hour fitness centre, multilingual staff, and express check-out. The Washington by LuxUrban also features a front desk safe, an ATM, and a lift. The front desk is open around the clock. This 3-star New York hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 58 levels
  • Built in 2010
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Parking

Offsite parking reservations required

Transport

  • Train station: New York Christopher St. Station (3.3 km / 2.1 mi)
  • Metro station: Rector St. Station (Greenwich St.) (0.1 km / 0.1 mi)

Room Amenities

The Washington by LuxUrban offers 217 air-conditioned accommodations with iPod docking stations and DVD players. 49-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • iPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run films
  • Films for purchase
  • DVD player
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Kayaking nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 350.00 per pet, per stay, plus a one-time cleaning fee of USD 1000
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 350.00 per pet, per stay plus a one-off USD 1000 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.