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5.0 out of 5

"The staff will make your stay memorable, being attentive to all your needes. The hotel is nicely done and offers excellent comfort " More

By a verified traveller on Mon 08 Jan 2018

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Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Boutique Casa Carolina. During your stay, you're just a quick walk from Mayorship of Santa Marta. You'll find features such as free breakfast and free WiFi in public areas, plus 3 outdoor pools.

  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, body scrubs or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Simón Bolivar Park and Tairona Gold Museum
  • Airport shuttle service available for a fee

Hotel Boutique Casa Carolina ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Boutique Casa Carolina

Everyone (2)
5 out of 5

Great hotel in the historic centre

Pros: Staff, design, food
Cons: When the property is full the Netflix doesn’t work due to overloaded WiFi
Location: It is close to restaurants, bars and pubs at night. Mostly use taxi
The staff will make your stay memorable, being attentive to all your needes. The hotel is nicely done and offers excellent comfort

Posted by , from London on 8 Jan 2018

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5 out of 5
it is an oasis in a typical Columbian city of old baroque houses with a rich history. we liked this mix very much

Posted by , from Wintersingen on 30 Jul 2023

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Comment from Hotel Management

3 Aug 2023 by Vanessa S

Dear Heinrich, Thank you very much for your comment and we are really happy that you enjoyed our hotel. Hope you had good trip back home !

5 out of 5

Posted by on 15 Jul 2019

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Property Features

Hotel Boutique Casa Carolina offers its guests a full-service spa, 3 outdoor swimming pools, Access to hot tub, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Boutique Casa Carolina. An airport shuttle (available 24 hours) is available for a fee. This 4-star Santa Marta hotel is smoke free.

  • 25 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • Built in 1780
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel Boutique Casa Carolina offers 25 air-conditioned accommodations with tablet computers and iPod docking stations. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and minibars. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • Tablet
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Hotel Boutique Casa Carolina has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Boat tours on site

Spa Services

The on-site spa has couples treatment room(s). Services include sports massages, facials, body wraps and body scrubs.

  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel Boutique Casa Carolina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Boutique Casa Carolina

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

  • One child stays free
  • Property does not offer on-site COVID-19 testing
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • No rollaway/extra beds available
  • Property is not currently implementing any enhanced cleaning measures
  • No lifts
  • Children stay free
  • Service animals not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 2500
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Boutique Casa Carolina Santa Marta
  • Hotel Boutique Casa Carolina
  • Boutique Casa Carolina Santa Marta
  • Boutique Casa Carolina
  • Casa Carolina Santa Marta
  • Hotel Boutique Casa Carolina Hotel
  • Hotel Boutique Casa Carolina Santa Marta
  • Hotel Boutique Casa Carolina Hotel Santa Marta

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.