Coco Hacienda Tulum - Adults Only

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Property requires that all guests aged 18 and over receive on-site antigen/rapid COVID-19 testing (MXN 600 per person, per stay).

• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Caters to adults only
• Property confirms they are implementing guest safety measures
• Contactless check-out is not available
• Long-term renters welcome
• Security system
• Debit cards not accepted
• Property does not follow sanitisation practices of any association
• Staffed front desk
• Onsite COVID-19 testing (PCR) is available
• Onsite COVID-19 testing (Antigen) is available
• Carbon monoxide detector
• LGBTQ friendly
• Smoke detector
• Reservations are required for on-site COVID-19 testing
• Onsite COVID-19 testing (Antigen) is required
• Minimum age for COVID-19 test requirement: 18
• Noise-free rooms not guaranteed
• Property does not require health documentation at check-in
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are not compulsory at the property
• Contactless food service / room service is not available
• Reservation is not required for facilities on-site
• Property is cleaned with disinfectant
• Staff does not wear personal protective equipment
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Protective clothing is not available to guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are not in place
• Contactless check-in is not available
• No rollaway/extra beds available
• Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Minimum guest age is 18
• Individually-wrapped food options are not available
• No gap period between guest stays