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Standard Room, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Royal Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Villa, Patio, Pool View (La Casita)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 Bedroom, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Wish Tulum. During your stay, you're just a quick walk from Hunab Lifestyle Center. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi
  • Enjoy Mexican cuisine while dining at El Capitan
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 10 minutes by foot from Tulum National Park and a 5-minute drive from Gran Cenote
  • Airport shuttle service available for a fee

Wish Tulum ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wish Tulum

Everyone (2)
4 out of 5

Posted by on 10 Dec 2023

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5 out of 5

Posted by on 4 Jan 2019

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Comment from Hotel Management

14 Jan 2019 by Wish Tulum Management

Thanks for the 5 out of 5

Property Features

There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a library, and tour/ticket assistance are also featured at Wish Tulum. Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Wish Tulum offers 20 accommodations with a safe and free toiletries. Rooms open to balconies or patios. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Separate bedroom
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

El Capitan – This restaurant specialises in Mexican cuisine.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Wish Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Wish Tulum

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 125.00 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wish Tulum Hotel
  • Wish Tulum Hotel
  • Wish Tulum Tulum
  • Wish Tulum Hotel Tulum

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.