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Sheraton Grand Xishuangbanna Hotel offers its guests hot springs, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 26673 square feet (2478 square metres) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the luxury Sheraton Grand Xishuangbanna Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4.5-star Xishuangbanna Dai hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking , Free RV, bus, truck parking , Parking (limited spaces) , Offsite parking reservations required
Sheraton Grand Xishuangbanna Hotel offers 326 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and washers/dryers. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Yue – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Feast – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Red Basil – This poolside restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.
Guests can experience the thrill of a safari, and enjoy recreation facilities including hot springs, an outdoor tennis court and a health club. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Children aged under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the swimming pool, health club or fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
There are 4 hot springs open between 8:30 AM and 10:00 PM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Sheraton Grand Xishuangbanna Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and access to the hot springs
This property accepts credit cards, debit cards, mobile payments and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking and access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.
