"Good choices on the menu, great quality tasting food. Beautiful welcome drink. The service outside could be slow at times. Will definitely return. " More
5 Jan 2021 by Laura
Dear Guest Thank you for your rating! Best regards
4 Apr 2019 by Nadine
Dear guest, Thank you for your rating! Best regards
25 Jan 2023 by Dennis & Mareike Szelkowski
Vielen Dank für Ihr freundliches Feedback welches uns sehr freut. Wir hoffen Sie ein anderes Mal bei uns willkommen heissen zu dürfen.Herzliche Grüsse aus ZermattMatthiol Team
19 Oct 2020 by Laura
Lieber Gast Vielen Dank für Ihre freundliche und positive Rückmeldung!` Wir würden uns freuen, Sie schon bald wieder bei uns zu begrüssen. Herzliche Grüsse aus Zermatt
The following facilities or services will be unavailable from May 9 2024 to June 7 2024 (dates subject to change):
The property is closed between 14 April and 9 May.
During the winter, enjoy on-site recreational activities like ice skating and snowshoeing. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a health club and a steam room. Hotel Matthiol helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. This 4-star Zermatt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel Matthiol offers 33 accommodations with tablet computers and iPod docking stations. Beds feature premium bedding. 31-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and minibars. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include MP3 docking stations and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include ski-in/ski-out access, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train.
Hotel Matthiol offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars, and is displayed on this page as 4 stars.