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4.6 out of 5
Wonderful!
See all 20 ebookers Reviews

"The hotel is well situated. However, the staff is very rude, grumpy and unhelpful. Did not deal with reported issues. The facilities at the room are q ... " More

By a verified traveller on Mon 05 Jun 2023

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Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£292* Per night/room 11 Jul - 12 Jul

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite Grand (Suite Temptation)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Presidential Suite (Suite Temptation)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Splendid Heritage Suite (Suite Temptation)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Splendid Venice – Starhotels Collezione ratings based on 20 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Splendid Venice – Starhotels Collezione

Everyone (13) Couples (4) Family (1)
3 out of 5
The hotel is well situated. However, the staff is very rude, grumpy and unhelpful. Did not deal with reported issues. The facilities at the room are quite outdated and nobody was fixing reported issues with the noise from neighbours, etc. The positive side it is that the hotel itself is quite charming (despite facilities constantly breaking in the room - rooms are ok). The most positive aspect of the hotel was the cleaning staff. They were always extremely helpful and nice.

Posted by on 5 Jun 2023

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Comment from Hotel Management

25 Jun 2023 by GM

Dear Ms. Anna,Many thanks for your kind review; while we are glad to learn that you appreciated the hotel and our housekeeping team, we regret to read that the service staff was not helpful during your stay. Your comment will be taken in serious consideration and shared with the departments involved in order to prevent these situations form happening again.We hope you may consider again Splendid Venice in occasion of a future trip to this stunning island.Best Regards,Salvatore PisaniGeneral Manager

5 out of 5
Excellent breakfast and wonderful rooftop bar for sunset drinks.

Posted by on 19 Jul 2022

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Comment from Hotel Management

26 Jul 2022 by Splendid Venice

Dear Guest, thank you very much for posting a review in regard to your recent stay. Your comment is very valuable as it helps us improving our offer. We do hope to welcome you again at Splendid Venice Starhotels Collezione in the next future. Kindest regards, Salvatore Pisani, General Manager.

5 out of 5
Aufgrund von nächtlichen Geräuschen habe ich gefragt, ob es möglich wäre das Zimmer zu wechseln. Der Herr an der Nacht-Rezeption war sehr zuvorkommend, entschuldigte sich ehrlich und hat mir sofort ein anderes, wunderbares Zimmer zugeteilt. Es war grösser als mein ehemals Gebuchtes, wirklich wunderbar! Auch das Personal an der Bar war überaus freundlich und zum Aperitiv gab es leckere Häppchen dazu. Die Zimmer sind sehr schön augestattet. Würde man nur kurz reinschauen, würden einige vielleicht sagen es sei schäbig. Das ist es aber ganz und gar nicht! Man taucht in die Vergangenheit ein, es hat Scharm. Alles war sehr sauber und es hatte etwas würdevolles an sich. Auch die geografische Lage ist meiner Meinung nach fast nicht zu toppen. Innerhalb kurzer Zeit ist man am Markus-Platz (5') oder bei der Rialto-Brücke (5'). Natürlich ist man inmitten der Touristenströme, diesen kann man aber ohne grosse Probleme ausweichen. Vom Hotel aus konnte man in alle Richtungen die Stadt zu Fuss erreichen (Hauptinseln). Ich komme sehr gerne wieder!

Posted by on 13 Nov 2023

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Comment from Hotel Management

19 Nov 2023 by Splendid Venice

Dear Petra, many thanks for staying with us and for leaving such a high rating. I am very glad to read that your stay has been memorable and I would like to assure you that I will definitely share all your appreciations to all departments that you mentioned. I do hope to welcome you again soon at Splendid Venice Starhotels Collezione, should you be interested in visiting our city in the near future. Best regards, Salvatore Pisani, General Manager.

4 out of 5
Bien placé, propre et personnel sympathique

Posted by on 20 Aug 2023

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Comment from Hotel Management

2 Sep 2023 by Splendid Venice

Dear Guest, many thanks for staying with us and for leaving such a high rating. I am very glad to read that your stay has been memorable and I would like to assure you that I will definitely address your useful feedback. I do hope to welcome you again soon at Splendid Venice Starhotels Collezione. Best regards, Salvatore Pisani, General Manager.

5 out of 5

Posted by on 27 Mar 2023

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Comment from Hotel Management

2 Apr 2023 by Fabrizio

Dear Guest, thank you very much for choosing us and for leaving a 5/5 rating. I am very glad to read that your stay has been memorable and I will be pleased to share your nice words with the staff. We do hope to welcome you again soon at Splendid Venice Starhotels Collezione. Best regards, Salvatore Pisani, General Manager.

5 out of 5
Romantisch und einzigartig

Posted by on 27 Feb 2023

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Comment from Hotel Management

27 Feb 2023 by Fabrizio

Dear Emre, Thank you very much for taking the time to post your lovely comment.I am very pleased to hear that your time at Splendid Venice Starhotels Collezione was well spent.I do hope to be welcoming you back again soon on our marvelous island. Best regards, Salvatore Pisani, General Manager.

4 out of 5
Preis/Leistung sehr gut!

Posted by on 25 Oct 2022

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Comment from Hotel Management

7 Nov 2022 by the splendid

Dear Guest, many thanks for staying with us and for leaving such a high rating. I am very glad to read that your stay has been memorable and I would like to assure you that I will definitely address your useful feedback. I do hope to welcome you again soon at Splendid Venice Starhotels Collezione. Best regards, Salvatore Pisani, General Manager.

5 out of 5
Grundsätzlich top - einzig das Putzpersonal könnte leiser sein und nicht die Türen zuknallen. Unser Zimmer war gegenüber der Putzräume und dementsprechend wurden wir am Morgen unsanft geweckt..

Posted by on 28 Apr 2022

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Comment from Hotel Management

5 May 2022 by Splendid Venice

Dear Tiffany, many thanks for staying with us and for leaving such a high rating. I am very glad to read that your stay has been memorable and I would like to assure you that I will definitely address your useful feedback. I do hope to welcome you again soon at Splendid Venice Starhotels Collezione. Best regards, Salvatore Pisani, General Manager.

5 out of 5
Sauber und schön

Posted by on 15 Oct 2021

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Comment from Hotel Management

20 Oct 2021 by Splendid Venice

Dear Guest, thank you very much for choosing us and for leaving a 5/5 rating. I am very glad to read that your stay has been memorable and I will be pleased to share your nice words with the staff. We do hope to welcome you again soon at Splendid Venice Starhotels Collezione. Best regards, Salvatore Pisani, General Manager.

5 out of 5
top Lage, zwischen Rialto Brücke und Markus Plaatz, schöne Zimmer mit bequemen Betten, kleines, aber sauberes Badezimmer, Dachterasse auch sehr schön

Posted by on 20 Sep 2021

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Comment from Hotel Management

20 Sep 2021 by Splendid Venice

Dear Renate, Thank you very much for taking the time to post your lovely comment. I am very pleased to hear that your time at Splendid Venice Starhotels Collezione was well spent and that you will recommend us with no hesitation! I do hope to be welcoming you back again soon on our marvelous island. Best regards, Salvatore Pisani, General Manager

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.