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3.4 out of 5
See all 8 ebookers Reviews

"Entrance and lobby decor was beautiful and the staff were extremely friendly at welcoming - especially Monty when we checked in. We got a complimentar ... " More

By a verified traveller on Mon 25 Apr 2022

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Classic Room, 2 Single Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£78* Per night/room 2 Jun - 3 Jun

Privilege, Premium Double Room, 1 Double Bed, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Double Room, 1 Double Bed, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Premium Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Single Bed, View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Mercure Brighton Seafront Hotel ratings based on 8 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Brighton Seafront Hotel

Everyone (5) Couples (2) Family (1)
5 out of 5
Entrance and lobby decor was beautiful and the staff were extremely friendly at welcoming - especially Monty when we checked in. We got a complimentary upgrade! The waiter at breakfast was lovely , so sorry I didn’t catch his name. He was very accommodating.

Posted by on 25 Apr 2022

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Comment from Hotel Management

28 Apr 2022 by mercbright

Thank you for staying with us and taking the time to provide feedback.

3 out of 5
Family Room was nice but very small for a family who had lots of luggage as been travelling several days. Room very hot fan helped but finding a plug socket was difficult as only 2 in room and with mobile phones etc to charge it was a struggle. Room not ready when arrived i dont mind but ,when we put clothes on the storage unit it was very dusty so I doubt the extra supposed cleaning due to covid was completed and checked. Good location on seafront. Parking so tight in car park and limited spaces. 18 pound a night.dont move your car as you probably wont get another space and no refunds if that hapoens.

Posted by , from derbys on 29 Aug 2020

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Comment from Hotel Management

31 Aug 2020 by Barry

Thank you for taking the time to review your stay at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very fortunate to have onsite parking, one of the very few hotels in Brighton to have this facility. Parking is priced competitively with other hotels in the city and is under constant review to ensure our rates are always in line with, or lower than local secure parking. Parking is only charged if your vehicle is in the car park overnight. If not there are no charges raised

3 out of 5
Friendly staff modern clean rooms but the bed is really uncomfortable

Posted by , from London on 12 Mar 2020

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Comment from Hotel Management

13 Mar 2020 by Barry

Hi Anthony Thanks for taking the time to feedback following your recent stay. As all of our beds were replaced last year I'd really be interested to know which room you stayed in so we can check as to why your bed was uncomfortable

3 out of 5

Posted by on 26 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Barry

Hi Thanks for sharing your feedback, which is very important to us.

3 out of 5
A room upgrade was offered and accepted. A free cooked breakfast was thrown in with the offer because even with a discount the breakfast was not considered great by me because of the cost of £11 for it. An additional free coffee was also offered and accepted. This agreement with the concierge was offered on check-in yet a cost of £11 was left on the room account. I simply refused to pay it as it was previously agreed and that is that. They have my contact details if they wished to discuss the matter. Photos and noise around the room were taken in order to justify the upgrade in the first place. I still have them

Posted by on 7 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by Iain

I am sorry there was a noise in your original room and then a confusion over your bill on check-out.

4 out of 5

Posted by on 16 Dec 2019

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Comment from Hotel Management

3 Jan 2020 by Barry

Dear Guest We very much appreciate your feedback regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barry

3 out of 5

Posted by on 16 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Iain

Thank you for your recent review.

3 out of 5
Clean and tidy. Breahfast ok. Some of the staff were still learning.

Posted by on 15 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Iain

Thanks for your review after your recent stay and I am pleased that you found breakfast OK and yes we have some new staff who are being trained.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.